New Delhi : Greaves Electric Mobility Private Limited (GEMPL), a wholly owned subsidiary of Greaves Cotton Limited, has serviced 100,000 electric two wheelers during April-September 2022
The company said in a media release that it is committed to meeting the rapidly increasing demand for electric vehicles (EVs), enhancing the last-mile mobility experience of its customers and providing the best-in-class service.
These 1 lakh e-scooters were serviced in 275 cities across India through 350-plus service touchpoints. The services offered to the customers ranged from periodic free and paid services to accidental, warranty and general repair. In addition to these, GEMPL is also offering a 24 x 7 roadside assistance and extended warranty up to 5 years subject to terms and conditions, the release said.
Sanjay Behl, CEO and Executive Director, GEMPL, said, “We believe that successful transition towards electric mobility in India goes much beyond just the sale of EVs, but also extends to a myriad of customer-centric solutions and services, including an easy and affordable access to quality after-sales service during the lifecycle of the vehicle. On the back of a billion kilometres logged by our “Ampere” brand of electric scooters, this milestone signifies GEMPL’s commitment to providing high quality after sales service and reinforces our core tenet that a customer is the most important visitor on our premises.”Read More:
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